Operations Assistant

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To deliver; a professional experience to incoming customers; admin support to the advertising sales team; front line customer service; and a small number of existing classified advertisers.

Reporting to: Sales Support  Manager

Hours of work: Tuesday - Thursday, 8.30am - 5pm 
                      (Full time considered for the right candidate)

Salary: £24,960 pro rata


Responsibilities:

  • Dealing with general incoming advertising enquiries: finding the right solution, processing the booking and advertising copy

  • First point of contact for incoming telephone enquiries

  • Managing sensitive family notice advertisements

  • Managing and booking advertisements from our national sales house

  • Trafficking digital ads to our websites using Google Ad Manager

  • Assist with any other task coming under the scope of the Sales Support department
Requirements
  • Organised and methodical

  • Customer focused

  • Adaptable to multiple systems

  • Resourceful

  • Professional

  • Ability to work to deadlines

  • Good written and verbal communication skills

Closing date: Friday 17th May, 5pm.

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