3is People Leader

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End Date Sunday 12 May 2024 Salary Range £42,120 - £46,800 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary...

End Date

Sunday 12 May 2024

Salary Range

£42,120 - £46,800

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

ECP provides a high quality, large scale, Transaction Monitoring shared service for customer owning business units in LBG and third parties.

ECP colleagues play a significant role in continuing to keep the bank and our customers safe from the impacts of financial crime.

Using the subject matter expertise that comes with this function, we play an active leadership role in the Group’s Financial Crime Strategy development and delivery.

The People Manager will direct a team of up to 20 colleagues ensuring a high quality, compliant and cost effective service is provided to customers. Responsible for delivering Performance Management, Team Leadership, Continuous Improvement, Risk Controls and Change Management.

The role requires a minimum of 40% office attendance in the advertised hub locations.

Job Description

  • Conduct regular check in to ensure that team are performing to their best and when under performing arrange appropriate support to get back to their best.  Performance manage direct reports
  • Motivating colleagues ensuring that they have active and appropriate development plans in place ad highlight colleagues of potential for succession.
  • Support project work impacting the department as required.
  • Adequate knowledge and understanding of 3is processes and procedures to support colleagues and contribute towards key decision making. 
  • Understand and manage any associated Operations risks, and mitigate.
  • Deliver Key messages and deliver day to day communications ensuring all staff are engaged and updated
  • Managing colleagues performance and attendance in line with HR policy and procedures
  • HR and Workday SMEs
  • Support colleagues maintaining systems access and manage UAM approvals in a timely manner
  • Support to Operations Manager with day to day operations
  • Support end to end recruitment
  • Drive 3is culture forward (CI/CES etc)
  • Proactively seek opportunities to further develop self and wider team

Key Skills

Delivering Results Collaboratively

Communication & Impact

Performance Management and Talent

Planning, Organising, MI tracking

Customer Excellence & Supplier Management

Deliver Change & Improvement

Procedural / Product / Specialist Knowledge

Regulatory Understanding

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.


We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual bonus award, subject to Group performance
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 28 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies


Want to do amazing work, that’s interesting and makes a difference to millions of people? 

Join our journey.

 

Our continued commitment to helping Britain prosper means that as a colleague you can make a difference to customers, businesses and communities.

 

Together we have a key role to play in shaping the bank of the future, whilst the scale and reach of our Group means you'll continue to have opportunities to learn, grow and develop.

 

We're focused on creating a values-led culture, and our approach to inclusion and diversity means that we all have the opportunity to make a real difference, together.

 

As part of the Group's commitments as a result of ring-fencing legislation, colleagues based in the Crown Dependencies are required to be exclusively dedicated to the non-ring-fenced bank and its subsidiaries. This means that colleagues who are based in the Crown Dependencies would not be able to undertake roles for the Ring Fenced Bank from their existing location and would need to consider relocation when applying for roles.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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