Manager Retail Compliance, Risk Specialist

End Date

Monday 03 June 2024

Salary Range

£62,874 - £69,860

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

We’re looking for six Managers to cover each of the following areas: CONC, BCOBS & PSR, MCOBS, Motor Finance and COBS & Mass Affluent. You'll support the head of function in developing a Conduct & Compliance centre of excellence, to assist robust risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF). You’ll provide insightful, high-quality analysis and evaluation of the Conduct & Compliance Risk and control environment. You’ll drive the implementation of compliance policies, appetite, and control objectives to enable the delivery of customer, regulatory and business strategic outcomes.

Job Description

JOB TITLE: Manager Retail Compliance, Risk Specialist

LOCATION(S): Birmingham, Bristol, Edinburgh, Leeds, Halifax, Chester, Glasgow, Cardiff

SALARY: £62,000 to £75,000

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.

We’re on an exciting journey and there couldn’t be a better time to join us. We’re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face!

This means we’re changing how we do risk management, creating a team of risk specialists, to provide support aligned to our risk and control owners to deliver great customer outcomes!

About this opportunity:

We’re looking for a number of Compliance Managers. In this critical role, you'll support the head of function in developing a Conduct & Compliance centre of excellence, to assist robust risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF). You’ll provide insightful, high-quality analysis and evaluation of the Conduct & Compliance Risk and control environment. You’ll drive the implementation of compliance policies, appetite, and control objectives to enable the delivery of customer, regulatory and business strategic outcomes.

What you'll be doing:

• Works with Risk and Control owner teams to provide Conduct & Compliance Risk support and help deliver against aligned customer, business and strategic outcomes.
• Assists with the development and implementation of effective, ongoing data-led Conduct & Compliance Risk control objectives to meet the needs or risk and control owners, control specialist teams, Audit and external regulators.
• Supports control owners and specialists to implement control measures that are designed to achieve the control objectives.
• Supports the delivery of a risk and control oversight plan to assess compliance to relevant laws, regulations, industry standards and/or established controls.
• Assists in the management of actions on Conduct & Compliance Risk events and breaches following Risk & Control Self-Assessment (RCSA). Identifies issues and then suggests and implements improvements to control environment with guidance from senior colleagues.

Why Lloyds Banking Group?

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

What you’ll need:

• Existing deep operational expertise aligned to the relevant risk type and technical rules' specialism: (CONC, BCOBS, COBS & MCOB), Product Intervention and Product Governance Sourcebook (PROD), relevant Payment Systems Regulator (PSR) and Consumer Duty regulations.
• Good understanding of the latest Compliance frameworks and technology, industry standards and established best practice to enable you to play a key role in a specialist risk centre of excellence.
• Ability to understand and assimilate different sources of data and complex information, leverage strong analytical skills to assess the conduct and compliance control environment, draw relevant conclusions and solve problems with targeted recommendations.
• Ability to develop and deliver a risk and control oversight plan to assess compliance to relevant laws, regulations, industry standards and/or established controls, reporting findings using concise and clear communications.

ABOUT WORKING FOR US:

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? 

Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.