MH183234 - Operations Support Manager

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Operations Support Manager Hosted by Health & Social Care Moray on behalf of Aberdeenshire and Aberdeen City HSCPs, the Out Of Hours Primary Care Service (GMED) provides urgent clinical care to the population of Grampian...

Operations Support Manager

Hosted by Health & Social Care Moray on behalf of Aberdeenshire and Aberdeen City HSCPs, the Out Of Hours Primary Care Service (GMED) provides urgent clinical care to the population of Grampian between the hours of 18:00 – 08:00 Monday to Friday and over twenty four hours Saturday and Sunday and Public Holidays.

GMED is one of the most challenging and complex parts of the healthcare system.  The service employs over 400 medical, clinical and support staff who support the delivery of the out of hours care. GMED teams operate from 8 locations across the Grampian region supported by the Dispatching Hub in Aberdeen. GMED’s clinical activity is supported by the in-hours Business Support and Service Management Team. This team is responsible for rota management, quality and risk management, liaising with stakeholders, logistics, supply chain and operational support.

GMED works in partnership with a host of other health and social care services, such as: OOH Nursing, NHS 24, H@H, Labs, Emergency Departments, SAS, Public Health, Police Scotland, General Practice and Primary Care Services, Care Homes and Social Work.

You may be a manager who is starting out and is looking to develop further in your career and can see this as a real development opening or you may be an experienced manager who is looking for change and can see this role as an opportunity to move into a different and unique care environment.

As the Operations Support Manager you will play a key role in the delivery of efficient and effective operations of the service. You will be responsible for overseeing day-to-day operations and continuously seeking opportunities for improvement. This role will play an integral part in supporting the Health and Social Care Partnerships in transforming urgent care and the way in which it is delivered across the region.

This post is based in Aberdeen Health Village. Driving licence is an essential requirement as the postholder is expected to travel to various locations across Grampian.

If you feel that you are you up for the challenge and would like to find out more about the position please contact Magda Polcik-Miniach, Service Manager, magdalena.polcik-miniach@nhs.scot or  Martyna Chlost, Deputy Service Manager, Martyna.chlost@nhs.scot

ADDITIONAL INFORMATION FOR CANDIDATES

You should apply for this post by completing the application process on Jobtrain.
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Posts close at midnight on the indicated date unless the advert states otherwise.  Post may close early due to volume of applications.
For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
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Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
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Once you have submitted your application form you will be unable to make any amendments.
Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Grampian.

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.


 

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