Head of Investment Operations

End Date

Salary Range

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

JOB TITLE: Head of Investments (Operations)
LOCATION: Edinburgh
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time in the office.

About this opportunity

We currently have an exciting opportunity for a Head of Investments to join our Edinburgh based team. You'll lead the provision of a comprehensive business support service to meet the needs of a significant business area, shaping operating models, providing effective leadership for the function and participating in business strategy, influencing partners and be a key member of the senior management team.

Your accountabilities will include:

• Manages key client and customer relationships, typically by using account teams to ensure their ongoing satisfaction and loyalty toward the organisation.
• Manage relationships with strategic internal customers and act as their business partner, while using large support teams to ensure their satisfaction.
• Provides input into the development of compliance policies, develops underlying procedures, and monitors their implementation for area of responsibility within the organisation.
• Takes responsibility for developing and delivering change management plans and achieving outcomes that support the organisation's overall strategy.
• Takes responsibility for fulfilling business plans for a significant functional business area by effectively leading a large team.
• Engages with senior business leaders to understand long-term strategic challenges.
• Support the overall organisational strategy by developing and delivering operational plans and outcomes for a large portion of the business.
• Develops functional or operational policies and participates in developing policy frameworks for area of responsibility or department, creating underlying procedures and monitoring their implementation within the organisation.
• Develops strategic solutions to long-term business needs by anticipating complex issues, challenges and opportunities.
• Takes responsibility for developing and delivering an approach to strategic planning for a key part of the organisation.

Why Lloyds Banking Group?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What we need from you?

• Outstanding relationship management skills, with previous experience leading an operational team.
• Excellent communication & organisational skills.
• Ability to network effectively at a senior level.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.